ATM Operations Manager Full Time

Värdex’s mission is to make cryptocurrencies simple and accessible to everyone. Since 2017, we have been developing and operating secure, regulatory-compliant, and user-friendly solutions for accessing digital assets.

Our product portfolio includes the largest crypto ATM network in Switzerland as well as the well-known Cryptonow gift card, which sets new standards in terms of accessibility and user-friendliness in the field of crypto transactions.

We stand for a financial future where digital assets are universally, securely, and inclusively accessible. Our mission is clear: to unlock the full potential of crypto assets and establish them as a trusted, regulated, and seamless part of everyday life.

Your role:

As ATM Operations Manager , you will assume overall strategic and operational responsibility for the largest crypto ATM network in Switzerland. You will be responsible for all aspects of network performance – from technical processes and field service management to partner relationships, compliance, and expansion.

This leadership role requires technical understanding, operational excellence, and strategic vision. You will lead a team of technical and operational staff and ensure that our network operates with the highest reliability and efficiency.

Your tasks:

• Strategic development and performance management of the Värdex ATM network in Switzerland
• Acquisition of new location partners as well as negotiation and management of contracts with host partners.
• Support and further development of existing site partners
• Ensuring smooth operational processes, including monitoring, incident management, and optimization.
• Management of service partners, logistics and field service teams while adhering to SLAs.
• Coordination and prioritization of on-site technical tickets
• Active support of technicians during installations, relocations and maintenance.
• Further development of processes and data-based performance indicators
• Rollout of new ATMs and technical advancements
• Maintenance of the server infrastructure (Linux), including updates and security patches.
• Reporting and strategic recommendations to management

Your profile:

• Proven experience in an operations or network management role
• Strong leadership, communication and organizational skills
• Independent, solution-oriented and structured work style
• High attention to detail, resilience, and a strong sense of responsibility
• Technical educational background
• Solid understanding of IT infrastructure, networks and monitoring
• Basic knowledge of Linux server administration
• Excellent German and English skills; French is an advantage.
• Knowledge of Bitcoin, blockchain or cryptocurrencies is an advantage.

What we offer you:

• A key role in a rapidly growing company
• The opportunity to actively participate in the further development of our ATM network
• Working with innovative products in the field of crypto and financial services
• Dynamic and collaborative work environment
• Career development opportunities within the company

If you are passionate about operational management, technical processes and business development and would like to actively take on responsibility, we look forward to receiving your application.

Shape the future of the crypto ATM network in Switzerland with us!