Technical Writer (Blockchain App – Status.im) Full Time (Remote)

Status is building the tools and infrastructure for the advancement of a secure, private, and open web3.

With the high level goals of preserving the right to privacy, mitigating the risk of censorship, and promoting economic trade in a transparent, open manner, Status is building a community where anyone is welcome to join and contribute.

As an organization, Status seeks to push the web3 ecosystem forward through research, creation of developer tools, and support of the open source community.

As a product, Status is an open source, Ethereum-based app that gives users the power to chat, transact, and access a revolutionary world of DApps on the decentralized web. But Status is also building foundational infrastructure for the whole Ethereum ecosystem, including the Nimbus ETH 1.0 and 2.0 clients, the Keycard hardware wallet, and the Waku messaging protocol (a continuation of Whisper).

As a team, Status has been completely distributed since inception.  Our team is currently 100+ core contributors strong, and welcomes a growing number of community members from all walks of life, scattered all around the globe.

We care deeply about open source, and our organizational structure has minimal hierarchy and no fixed work hours. We believe in working with a high degree of autonomy while supporting the organization’s priorities.

The project & role

Status is an organization that seeks to accelerate consumer adoption of the web3 ecosystem forward through products, research, the creation of developer tools, and support of the open source community. Our core product is an Ethereum blockchain-based app for mobile and desktop platforms that enables communities to permissionlessly create 100% decentralized group chat spaces, and allows users to message, make payments and browse and transact on the decentralized web. Status also builds foundational infrastructure for the Ethereum ecosystem as a whole including the Nimbus Ethereum client, the Keycard hardware wallet, and the Waku messaging protocol which is a continuation of Whisper. Everything Status creates is built in the open and released under permissive open source licenses.

We’re a fully remote team made up of ~100 core contributors and a growing number of community members scattered around the globe. We care deeply about open source software, and our organizational structure has minimal hierarchy and no fixed work hours. We believe in working with a high degree of autonomy while supporting the organization’s priorities.

Status is seeking an experienced technical writer to help develop and maintain the future of Status documentation. Currently, the Status app offers a private messaging platform, a crypto wallet, and a DApp browser. Status’ next step is to create a completely decentralized community group chat platform for content creators and users alike with tokenized communities. You can find more information about the new Status focus on tokenized communities here. Status’ goal is to make group chat communities accessible, appealing, and easy to use for everyone, not just the crypto community, and a key element of this goal is a comprehensible and high-quality product documentation.

If you’re an enthusiastic and curious technical writer with experience in software documentation and you want to be part of a small and dedicated team, this may be the role for you.

Responsibilities:

• Write comprehensive, clear, and well-structured documentation.
• Help develop and maintain the future of the Status documentation platform and architecture.
• Build a deep understanding of the new Status apps to translate complex information into simple and easy-to-read content.
• Bring new and innovative approaches to improve and simplify the Status documentation process.
• Review technical documentation content developed by other members of the team.
• Collaborate with translation agencies and vendors in the documentation translation workflow.

You ideally will have: 

Don’t worry if you don’t meet all of these criteria, we’d still love to hear from you anyway if you think you’d be a great fit for this role!

• Strong command of the English language.
• Ability to quickly learn and understand complex topics.
• Proven experience writing technical documentation for software products.
• Track record of working with the “docs-as-code” methodology writing user and/or developer documentation.
• Proficient use of Markdown, command-line git, and GitHub.
• Passion for quality, design, and user experience.
• Proven experience working with developers, designers, and other SMEs in the documentation process.
• A strong alignment to our principles: https://status.im/about/#our-principles. We are a passion-driven project on a mission to build tools that protect and enable free speech.

Bonus points if you have:

• Experience working in an open source organization.
• A strong interest in blockchain technology and Ethereum.
• Worked in a remote distributed environment and value asynchronous communication.
• Ability to read and understand basic code or script examples.
• Prior experience using Figma.
• Strong interest in information design and information architecture.
• Good understanding of the terminology and translation requirements in the context of technical communication.

Compensation: 

Status offers above-average compensation, payable in fiat and/or crypto

The hiring process for this role will be:

• Introductory conversation – People Ops team
• Team lead interview – Jorge
• Technical writing assessment*
• Technical assessment presentation – Jorge
• Vision alignment interview – John
• Meet the team interview – Hester and Pavel (joint interview).

*You can complete the technical writing assessment on your own in just a few hours.

Questions about this role?

Feel free to get in touch, we are more than happy to discuss the role in more detail.