Head of Technology Operations Full Time (Remote)

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 65+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we’ve been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we’re looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Technology team builds the systems and experiences that keep Revolut moving. From the infrastructure behind our innovative app to the features used by millions of people around the world, they bring sharp thinking, speed, and a focus on meaningful impact to everything they do.

We’re looking for a Head of Technology Operations to run the technology, information security, risk, data, outsourcing, and payments functions for Revolut in Switzerland.

Reporting directly to the local CEO, you’ll collaborate with global technology teams to enable our Swiss entity to continue scaling quickly and sustainably, while maintaining a robust compliance foundation.

Up to shape what’s next in finance? Let’s get in touch.

What you’ll be doing

• Defining, implementing, and steering the technology and operations strategy for Revolut in Switzerland
• Leading experienced direct reports within InfoSec, Payments, and Outsourcing teams
• Owning and managing technology operations within the entity, ensuring a robust operating model with solid governance, risk management, and business resilience integration
• Overseeing technology-related risks for the entity, ensuring they’re identified, assessed, managed, and reported appropriately
• Reviewing performance metrics while establishing and optimising operational procedures and controls
• Managing relationships with third-party suppliers and intra-group outsourcing service providers
• Presenting technology services and risk insights to senior management, such as the Executive Risk Committee and Board

What you’ll need

• Experience working as a CIO, Director of Technology, or relevant executive position at a bank or other regulated environment
• Expertise in setting up, managing, and enhancing IT operations and controls for large organisations
• Knowledge of retail banking products and relevant regulations
• Experience interacting with regulators, such as FINMA
• Experience managing cross-functional teams and working in a fast-paced environment
• Impressive critical thinking, problem-solving, and communication skills

Nice to have

• An educational background in STEM
• Prior fit and proper regulation

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We’re not just doing this because it’s the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.

• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won’t ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut’s Candidate Privacy Notice.