Risk audit specialist Full Time (Remote)

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business

Job responsibilities: 

• Investigate and analyze the risks that occur in the user’s account, deposit, transaction, and withdrawal according to the risk treatment process and risk review strategy, and handle appropriately to reduce user losses and improve user satisfaction.
• Continuously monitor user risk cases, provide statistical reports, and predict risk trends in a timely manner.
• Identify risk cases qualitatively, maintain a case database, and extract behavior characteristics.
• Regularly review the audit process and optimize strategies, continuously optimizing operational efficiency.

Job requirements: 

• Bachelor degree or higher.
• 1 or more years of experience in risk investigation and analysis and customer service. Relevant experience in anti-cheating, anti-fraud, anti-money laundering, transaction monitoring, case handling, etc., in payment institutions, exchanges, banks, and other related industries.
• Good at quickly understanding customer needs, able to use English proficiently in written and oral communication.
• Good at problem-solving, meticulous and patient.