Technical Program Manager, Infrastructure Full Time (Remote)

The Infrastructure team enables Chainlink development and maintains services that support the health of the most widely-adopted oracle network in the world. As every Engineering team has a dependency on the Infrastructure team in one way or another, we are looking for an exceptional Technical Program Manager who would help us organize the company’s infrastructure requirements into a streamlined and predictable backlog of projects, epics, stories, and tasks.

We all have different backgrounds and are determined to help you succeed no matter where you are or who you are. If you think you would do a great job at Chainlink, we are looking forward to speaking with you, even if you don’t match 100% of the job requirements: those describe people we’ve usually had a great time working with in this role, but they’re not a tick-box exercise.

Your Impact

• Maintain constant communication with stakeholders across the company and understand the infrastructure needs that each Chainlink team and project has—or will have in the near future. You will then help the Infrastructure team plan for those needs as much in advance as possible and help keep urgent last-minute requests to a minimum. If our backlog is organized, all external infrastructure requirements are known in advance, and Infrastructure is always able to provide timely support to other teams, that’s how you know you are successful at this part of the job.
• Maintain relationships with contractors and vendors who provide infrastructure _to us_: external blockchain node providers is one example of this. You will be responsible for finding the best providers, communicating our requirements, and making sure the service reliability and performance continuously meets our SLA. You will be successful at this part of the job if all contractors and vendors we rely on for infrastructure are as reliable as everything we manage internally.

Requirements

• 5+ years of experience in project or program management, ideally in startups; proven track record of managing highly successful projects strongly preferred. We are looking for an experienced manager who will be able to join an already high-performing team and raise its bar for operational excellence even further.
• Experience managing or closely working with DevOps / Infrastructure / SRE teams; alternatively, prior experience as a Software Engineer, a DevOps Engineer, or an SRE. We are looking for someone who deeply understands modern cloud infrastructure.
• Strong experience coordinating across time zones. Our team is fully remote and highly distributed geographically, and so are our stakeholders.
• Strong passion for blockchain, DeFi, and the overall future of Web3. It will be hard to be successful at this role if you don’t understand what we are doing and why.

Our Principles

At Chainlink Labs, we’re committed to the key operating principles of ownership, focus, and open dialogue. We practice complete ownership, where everyone goes the extra mile to own outcomes into success. We understand that unflinching focus is a superpower and is how we channel our activity into technological achievements for the benefit of our entire ecosystem. We embrace open dialogue and critical feedback to arrive at an accurate and truthful picture of reality that promotes both personal and organizational growth.

About Chainlink Labs

Chainlink is the industry standard oracle network for connecting smart contracts to the real world. With Chainlink, developers can build hybrid smart contracts that combine on-chain code with an extensive collection of secure off-chain services powered by Decentralized Oracle Networks. Managed by a global, decentralized community of hundreds of thousands of people, Chainlink is introducing a fairer model for contracts. Its network currently secures billions of dollars in value for smart contracts across the decentralized finance (DeFi), insurance, and gaming ecosystems, among others. The full vision of the Chainlink Network can be found in the Chainlink 2.0 whitepaper. Chainlink is trusted by hundreds of organizations—from global enterprises to projects at the forefront of the blockchain economy—to deliver definitive truth via secure, reliable data.

This role is location agnostic anywhere in the world, but we ask that you overlap some working hours with Eastern Standard Time (EST).

We are a fully distributed team and have the tools and benefits to support you in your remote work environment.

Chainlink Labs is an Equal Opportunity Employer.