Senior IT Operations Specialist Full Time (Hybrid)

We are looking for an experienced Senior IT Operations Specialist who will oversee the daily running of IT operations and IT support for the Cardano Foundation. In this role you will lead the team and manage the IT infrastructure for a globally distributed workforce. You have experience with IT performance management, network administration and system security and you are familiar with data protection standards and regulations. Your responsibilities will include:

• Oversee day to day IT operations allocating and managing resources among the team.
• Develop and maintain a data protection program and related governance model
• Ensure compliance with all internal IT standards policies.
• Report progress on planned projects and activities to the Director of Infrastructure.
• Optimise the use of Google tools for collaboration and productivity.
• Maintain IT security policies in collaboration with the legal team
• Maintain internal office automation, network services and business applications.
• Provision and maintain workstations, mobile devices and laptops for foundation personnel working on site and remotely.
• Ensure security compliance with all devices used by employees in the foundation.
• Conduct regular security audits and vulnerability assessments.
• Monitor and respond to security incidents and breaches.
• Ensure document and drive permissions are maintained and meet the required policy standard.
• Ensure data is handled, transferred or processed according to legal and company guidelines
• Hardware and software procurement.
• Maintain vendor software licences and subscriptions.
• Ensure backups are performed successfully where necessary and data is securely stored meeting requirements for disaster recovery.
• Assess new business applications that could be of use by the organisation and by providing a cost/benefit analysis.

Your Story:

• You have a Bachelor’s Degree in Computer Science, Engineering or similar.
• You have 5 + years of IT Operations experience managing remote and on site infrastructure covering a variety of operational areas.
• You have experience in leading a team.
• You have the ability to work autonomously with minimal supervision.
• You have the ability to resolve complex issues in creative and effective ways.
• You are an excellent communicator with excellent interpersonal skills.
• You are kind and respectful of others’ opinions and value an open work culture.
• You thrive in collaborative environments where you can contribute your skills to find solutions and help others overcome challenges.

You have experience with:

• Google Workspace administration
• Mac OS X desktop administration
• IOS / Android mobile device management
• Linux systems administration

Your Impact:

• You will play an integral part in scaling up IT operations and implementing best practices as the organisation matures.
• You will be instrumental in proactively establishing and continuously strengthening the organisation’s security posture, safeguarding its IT assets and operations against evolving threats.

Nice To Have:

• An understanding of blockchain technology, Proof of Stake, UTXO, wallets and key management.
• Familiarity with compliance standards (e.g., GDPR, ISO27001).

About Us

The Cardano Foundation is an independent, Swiss-based not-for-profit organization. The Foundation is tasked with advancing the public digital infrastructure Cardano and works to anchor it as a utility for financial and social systems, thus empowering the digital architects of the future.

The Foundation facilitates the worldwide advancement of Cardano in enterprise applications. It develops infrastructure tooling—including where there may not be an immediate commercial use case—plus strengthens operational resilience, and drives diversity of on-infrastructure use cases as well as the development of sound and representative governance.

Another significant part of the Cardano Foundation’s mission is to engage with and support the Cardano community. The Foundation assists the development of tools the community can use to leverage Cardano to solve problems in new ways.

The Cardano Foundation has incredible employees from over 24 nationalities, across 3 continents, working together to grow the Foundation.

Here at the Cardano Foundation we are transparent, inclusive, passionate and innovative. We aim to have a positive impact on global change and breed a harmonious working environment for our employees to flourish.

Benefits:

• You will have the flexibility and freedom to work from home with flexible working hours. We work remote, but also have the chance to meet together for team off sites and different events and conferences. We encourage a culture of collaboration in a remote work environment.
• You will have access to an annual learning budget dedicated to professional and personal development. Moreover, we encourage and create a deep learning environment where you also learn from the passionate people from your team and during various trainings, workshops and AMA sessions
• A day a year is dedicated to a departmental team activity fun day out.
• You will have the opportunity to dedicate a volunteering day to help the greater community or to serve as an expert in your field of work within the blockchain community.
• You are given an additional day off on your birthday and  additional days off as per established work anniversary milestones.

Equal opportunities employer:

The Cardano Foundation strives to provide a diverse, inclusive and welcoming working environment. We are committed to being a discrimination free organization – including discrimination free space with regards to age, religion, race, nationality/ethnic origin, disability, sex, sexual orientation or gender identity.

Cardano Foundation does not accept any applications from recruitment agencies for this position. We refuse any responsibility for unsolicited applications as well as any associated fees. Unsolicited applications will be treated as direct applications regardless of the channel through which we receive them.