Customer Support Agent Full Time

BTC Direct is a cryptocurrency broker with clients all over Europe. That is why we are looking for you!

Every day more and more users register with BTC Direct. And they will contact us if they cannot find a solution. You become the crypto authority for our customers.

What are you going to participate in?

Pretty much every morning starts with the question: Have you seen the race? Or, if only I had sold that altcoin! So you start the day with giddy talk and a cup of coffee. Then it’s time to be sharp: you start with a short meeting to get the best day out of your day. Not only for yourself, but also for the users of our platform.

Just like your colleagues, you are a king in multitasking. Chat, mail or telephone in multiple languages, you don’t turn your back. Has a bitcoin order not arrived? Does anyone have a problem with a wallet? You can solve this in no time.

During the breaks you can grab something to eat, play a game of Fifa or Smash Brothers or sell your colleagues altcoins.

What do we expect from you?

• We are looking for someone who speaks and writes at least fluent English, every extra language is an advantage!
• Experience in a customer support role is an advantage

What can you expect from us?

• Reward initiators
• Every employer calls it, but with us it is true: we have the best coffee
• A competitive salary
• Personal development budget
• Many activities outside of work such as annual participation in the Viking run and social drinks
• A brand new Macbook, to work anytime, anywhere
• Do you want to cycle to work? Then you will receive a branded bike from us!

when can you start?

Can’t wait to make a difference to the crypto world? Mail your CV and motivation to Judith Theunissen: j.theunissen@btcdirect.eu. Prefer more information first? You can also send her an email.

Acquisition in response to this vacancy is not appreciated.