Fraud Risk Management Lead, Americas Full Time (Remote)

Blockchain.com is the world’s leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time.

We are looking for an outstanding compliance professional to join our fast-growing team as a Fraud Risk Management Lead, Americas. In this role, you will work closely across the compliance team and other functions in the company to provide support on compliance and regulatory matters focusing on financial crimes compliance. We are looking for a highly motivated, adaptable and collaborative person who can handle ambiguity and enjoys building. If you have experience in a fast-paced environment and are looking for an opportunity to be a member of an innovative compliance team in the crypto currency space, this is the perfect opportunity for you!

The Fraud Risk Management Lead, Americas supports the financial crime prevention program for Blockchain’s US operations, which includes customer due diligence, fraud management, alert and escalation management.

WHAT YOU WILL DO

• Manage team that mitigates fraud risk (internal and external fraud) by conducting investigations of known or suspected criminal activity reported by customers, employees and third parties including bank partners.
• Oversee controls and processes to ensure customers’ crypto and funds are safe by helping build robust systems to manage customer account security.
• Execute strategic plan that effectively detects, investigates and prevents consumer fraud.
• Review and optimize processes, guidelines and policies.
• Oversee timely resolution of escalations from Client Success and other teams, collaborating with teams to communicate with affected customers if required.
• Assist to manage relationships with bank partners including resolving incidents and maintaining events within acceptable risk tolerance.
• Oversee and manage regulatory, banking partner and legal inquiries related to fraud incidents.
• Partner with the cybersecurity team to identify and investigate attackers.
• Ensure that fraud events are systematically analyzed and resolved leveraging technology.
• Oversee suspicious activity report preparation and filings with Financial Intelligence Units.
• Liaise with law enforcement and regulators where required.
• Partner with other departments to assist in developing fraud prevention strategies, identify controls requiring improvement and drive corrective action.
• Oversee fraud investigations, identifying trends and developing controls to mitigate risk.
• Oversee or execute projects as required, including remediation

WHAT YOU WILL NEED

• Minimum of 10 years of relevant experience in fraud risk management at a regulated financial institution.
• Knowledge of laws, regulations, and guidance governing fraud risk management and related processes (e.g., Foreign Corrupt Practices Act, UK Bribery Act).
• Experience working with Sales departments and customers..
• Experience working to improve fraud risk management processes integrated across front office and operations.
• Excellent written and verbal communications skills, good organizational and time management skills.
• Professional experience with cryptocurrencies is advantageous but not required.
• Professional certification (e.g., ACAMS, ICA) preferred.
• We are a remote first company, which means that this role can be located anywhere, as long as it is in the U.S.

COMPENSATION & PERKS

• Unlimited vacation policy; work hard and take time when you need it.
• Unlimited books policy; order the technical resources you need or simply pick something up from our company library.
• Apple equipment.
• Full-time salary based on experience and meaningful equity in an industry-leading company.

APPLICATION

• Favorite GIF.
• LinkedIn profile.
• Link to Github, StackOverflow, personal website and/or blog (if applicable).